Deleting your account

How to permanently delete your GridRinse account from the Account page, and exactly what is deleted, cancelled and kept.

You can delete your account yourself at any time. Deletion is immediate and cannot be undone.

How to delete your account

Sign in and open Account (the Profile & security tab).
Scroll to Delete account.
Enter your password.
Tick "I understand this permanently deletes my account and the data listed above."
Click Delete my account.

If the password is wrong, you see "Password is incorrect." and nothing is deleted. When deletion succeeds you are taken back to the home page.

What is deleted or cancelled

Deleting your account immediately:

cancels any paid subscription of workspaces you own alone. There are no further charges, but the current period is not refunded automatically.
deletes those workspaces, their members' access, pending invitations and every workflow saved in them.
removes you from teams owned by someone else. Workflows you saved there stay with the team, without your name.
deletes your login, sessions and profile (name, email address and password hash).
unlinks your usage statistics from you.

What is not affected

Your spreadsheets. They were never uploaded or stored, so there is nothing to delete.
Workflows saved in this browser. They live in your browser's local storage and stay there. You can delete them in the Saved workflows panel, or clear this site's data in your browser settings.
Files you downloaded stay on your computer.

Before you delete

Export any account workflows you want to keep with the export button in the Saved workflows panel. Exported .gridrinse.json files can be imported again later, even without an account.
If you own a team workspace that others use, deleting your account deletes that workspace and its shared workflows for everyone, unless the workspace has another owner.
If you only want to stop paying, you can cancel your plan instead and keep using the Free plan. See Billing and cancellation.

Refunds and other data requests

If you want to ask about a refund for the current period, or have another request about your data, contact support. These requests are handled by a person. More about what we store is in Security and privacy and the privacy page.