Terms of use
Draft dated 2026-11-12
1. The service
GridRinse is a web page that cleans CSV and spreadsheet files in your browser. The free plan is provided without an account, within the limits shown on the pricing page.
2. Your data
Your files stay on your device and remain yours. Because processing happens locally, you are responsible for keeping your own copies. Always keep the original file; GridRinse never changes it, and the “Download original” button returns the exact bytes you loaded.
3. Check the results
Cleaning steps change data: they remove rows, rewrite dates and numbers, and rename columns. The preview shows every change and every removed row before you download. You are responsible for reviewing the result before relying on it. The service is provided “as is”, without warranties that the output is fit for a particular purpose.
4. Acceptable use
Do not attempt to disrupt the website, circumvent plan limits by automated means, or use the service to process data you have no right to process.
5. Paid plans
Paid plans are monthly subscriptions billed in advance through Stripe, our payment processor; we never see or store your full card details. A subscription renews automatically each month until you cancel. You can upgrade, downgrade or cancel at any time from your account's billing page: upgrades take effect immediately with a prorated charge, and after a cancellation your paid features stay active until the end of the period you have already paid for, then your account moves to the free plan. If a payment fails we email you and keep your paid features for 7 days while Stripe retries; if payment still fails, the account moves to the free plan and nothing is deleted. Refund requests are reviewed individually by a person; contact support. We will give at least 30 days' notice by email before changing the price of a plan you are subscribed to.
6. Cancellation and refunds
You can cancel at any time from Account → Billing → Manage billing; no email or call is needed. Cancellation takes effect at the end of the period you have paid for, and you keep paid features until then; you are not charged again. We do not pro-rate partial months after a cancellation. If you were charged in error, or the service did not work for you in your first 14 days of a paid plan, email support@gridrinse.com within 14 days of the charge and a person will refund it in full. Other refund requests are reviewed individually. Refunds go back to the original payment method through Stripe.
7. Changes
These terms may change. Material changes will be announced on this page with a new date, and by email to paying customers at least 30 days in advance.
8. Who we are, contact and governing law
GridRinse is operated by [legal entity — to be added before publication] [business address — to be added before publication]. Contact: support@gridrinse.com. Abuse reports: abuse@gridrinse.com.
These terms are governed by the laws of [jurisdiction — to be added before publication].